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Blog // Thoughts
April 3, 2005

Fans or Customers?

A very telling comment was made By Newcastle manager Graham Souness in response to some outragous behaviour by two of his players. Teamates, Kieron Dyer and Lee Bowyer, two footballers not indowed with the greatest of intellect or self-control came to blows on the field. As part of his post match response, Souness said, “The […]

A very telling comment was made By Newcastle manager Graham Souness in response to some outragous behaviour by two of his players. Teamates, Kieron Dyer and Lee Bowyer, two footballers not indowed with the greatest of intellect or self-control came to blows on the field. As part of his post match response, Souness said,

“The only people they’ve hurt are the customers, the guys who work hard all week to be able to pay to come and watch them.”

Excuse me? Not the “fans” but the “customers?” So this is what it has come to then; we are no longer fans of a club or sport, but rather it’s customers?

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Responses
Toni 20 years ago

Football has long been a business, with a product to sell. These days I hear it referred to as the ‘beautiful game’ – it hasn’t been a sport for a long time at professional levels.

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